Overview
SaleinThailand is
a leading online hotel reservation service, offering great service and
discounted hotel rates. SaleinThailand was launched in 2002 and provides customers
with access to more than 16,000 hotels in over 80 countries worldwide.
Our mission is to provide our customers
with the most competitive hotel room rates. SaleinThailand offers
access to hotel rooms through a real time booking engine. Our hotel partners often
use our system as an extension of their own sales and reservations departments,
and are able to change their rates daily on our website so as to sell rooms that
may otherwise be left unsold. This ensures that we offer our customers the best
room rates available on any day, up to four weeks in advance.
SaleinThailand offers
its customers a Low Rates Guarantee. If customer finds a cheaper deal, SaleinThailand
will match that deal and give the difference straight back to the customer (conditions
apply).
In accordance with our commitment
to quality and customer service, SaleinThailand has a worldwide network, comprising
of offices in Australia, Austria, China, France, Germany, Italy, Hong Kong, Netherlands,
New Zealand, Russia, Spain, Sweden, Switzerland, United Kingdom, United States,
which provide our services in multiple languages - Chinese, English, French, German,
Italian, Japanese, Korean, Portuguese, Spanish, Thai, Russian and Dutch.
SaleinThailand Worldwide is a leading online travel company that uses innovative technology
to enable leisure and business travellers to research, plan and book a broad range
of travel products.
Our Team
SaleinThailand is
made up of a team of professionals, from the travel, finance, product development
and IT industries. Together, we provide Internet hotel reservation information and
services for hotels in more than 1800 cities worldwide.
The customer service team of SaleinThailand
comprises of dedicated, multilingual reservation consultants, who are trained to
provide the most personal and efficient service to all our customers.
Our Commitment
SaleinThailand is
committed to quality in all aspects of the products and services we provide.
Product - We
seek to provide the most comprehensive list of accommodation products around the
world. Our hotel portfolio is increasing daily to meet the needs of travellers seeking
a high standard of accommodation and travel services at the most competitive prices
in key business and tourism destinations worldwide.
Pricing - We
are able to provide the most competitive rates, well below the usual rates available,
utilising our strong purchasing power. Customers can expect to save up to 70% off
the cost on normal hotel rates, in addition to the Low Rate Guarantee offered by
SaleinThailand.
Customer service
- We are committed to providing excellent service to our customers and it is
our objective to ensure that all our customers around the world enjoy a hassle-free
online reservation experience.
Security - We
ensure the complete security of your personal and credit card details by using SSL
encryption.
In addition, we work with leading
financial institutions around the world to provide a highly secure and easy to use
payment system, giving consumers confidence and security when making online payments.
A Journey
It’s been quite a ride: A lot of fun and a lot of hard
work. And we’re proud to say that, along the way, we’ve worked with some of the
biggest names in travel.
Ultimately, though, we owe a big debt of gratitude to all
the backpackers’ hostels, youth hostels, guesthouses, B&Bs and cheap hotels
who’ve come on board in the last few years. Not just the big boys – the Generators
(London/Berlin), the St Christopher’s and the Flying Pigs (Amsterdam) – but to everyone,
for doing such a great job.
A Multinational Cast
We might be London-based, but we’re internationally orientated. And for a small company, we’re from all over the globe: Argentina, Germany, Spain, Italy, Poland, Mozambique, China, France, Hungary, Estonia, Lithuania, Australia, Mauritius, South Africa, the Philippines, the United States… and counting!
And this first-hand, local knowledge is vital to us. Our staff of all ages are well-traveled, with a passion for the world, its peoples and everything in it. What’s more, as we continue to travel, we’re learning more and more about it all the time – a pool of knowledge that we constantly channel back into our work.
People are often surprised by how much there is going on behind the scenes – it’s not just about individuals booking hostels online. What we do at HostelBookers extends a lot further than that.
Our Customer Service team never stops helping people out (with a smile!); our Groups Department keeps finding the best accommodation options out there for larger bookings; our new Destinations Department make sure all of our properties are up to scratch – and, if they’re not, advise them on how to go about offering a better service to their guests.
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